About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratizing technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

Locations Supported 🌍
Cape Town

About the Opportunity ✍️

We are seeking a skilled Systems Operations Engineer to join our dynamic IT Operations & Cyber Security team. As a Security Operations Engineer, you will play a critical role in safeguarding our organization against cyber threats. You will be responsible for monitoring, detecting, and responding to security incidents, as well as implementing and managing security tools and technologies.

What you will do…

Incident Management:

• Lead the response to security incidents, including detection, analysis, containment, eradication, and recovery.

• Conduct post-incident reviews and develop reports to improve incident response processes.

• Work closely with IT, SysOps, and other departments to ensure security is integrated into all aspects of the business.

• Communicate effectively with stakeholders, providing clear and concise updates on security matters.

• Participate in security forums and contribute to the development of the security community.

Security Information and Event Management (SIEM):

• Manage and configure SIEM tools to ensure effective monitoring and alerting.

• Analyze security logs and events to identify potential security incidents.

Data Loss Prevention (DLP):

• Implement and maintain DLP solutions to protect sensitive data from unauthorized access and exfiltration.

• Develop and enforce DLP policies and procedures.

Threat Intelligence:

• Gather, analyze, and disseminate threat intelligence to relevant stakeholders.

• Proactively identify and mitigate emerging threats to the organization.

​

VPN and Email Security:

• Manage and secure VPN solutions to ensure safe remote access.

• Implement and maintain email security solutions to protect against phishing, malware, and other email-based threats.

​Compliance and Policy Enforcement:

• Ensure compliance with relevant regulations and industry standards (e.g., GDPR, PCI-DSS, ISO 27001).

• Develop and enforce security policies, procedures, and best practices.

• Provide training and awareness programs to staff on security policies and procedures.

Collaboration and Communication:

• Work closely with IT, SysOps, and other departments to ensure security is integrated into all aspects of the business.

• Communicate effectively with stakeholders, providing clear and concise updates on security matters.

• Participate in security forums and contribute to the development of the security community.

About You 🙋

Most importantly, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Humble

L - Lead with Empathy

O - Own It

C - Communicate with Clarity

K - Kaizen

What you will need…

Education:

• Bachelor's degree in Computer Science, Information Security, or a related field. Equivalent work experience will be considered.

Experience:

• Minimum of 5-7 years of experience in security operations, with a focus on incident management, SIEM, DLP, threat intelligence, VPN, and email security.

Skills and Competencies:

• Strong understanding of cybersecurity principles and best practices.

• Excellent analytical and problem-solving skills.

• Ability to work effectively under pressure and handle multiple incidents simultaneously.

• Strong communication and interpersonal skills.

Bonus qualifications:

• Certifications such as CISSP, CISM, CEH, or equivalent are a plus.

• Proven experience with Incident.io, Google Chronicle, Code42, ZeroFox, and Cloudflare is highly desirable.

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Perks:

Equity package 📈
Unlimited holidays 🏝
Paid parental leave 👶 🍼

Annual training budget 💻
Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪

Commitment to diversity:

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.