Solutions Engineer



Europe · United Kingdom
Posted on Thursday, April 6, 2023

We are MoonPay. Architects of the future, inventors, artists, and authors of innovation.

Our vision? To unlock digital ownership for everyone. We are onboarding the world to web3, where people can own and control their digital identity, data, property, and money.

MoonPay is the world’s leading web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their web3 strategies and ideas.

Now boarding the next generation of leaders. Come help us build what's next.

As a Solutions Engineer, you’ll work between our engineering, product and sales teams, spending time with incredible customers building world class experiences. You’ll spend time understanding customer needs, providing solutions and using you first-hand knowledge to inform our products.

Ideal candidate is someone who is passionate about the crypto and NFT space and enjoys working at a rapidly growing startup! You also align with our our BLOCK values.

What you’ll do

  • Help partners build the best MoonPay integration possible.
  • Strategize and guide publicly traded businesses how to use our products, becoming subject matter experts.
  • Review existing integrations and propose improvements.
  • Contribute to MoonPay’s developer documentation, tooling and developer relations.
  • Handle day-to-day onboarding communication and support.
  • Provide constant feedback to our product team based on partner conversations.

Who are we looking for? We’re hiring a talented and driven solutions engineer.

  • You have excellent communications skills and emotional intelligence: you can explain deep technical concepts to non-technical folks.
  • You’ve worked as a Solutions Engineer or a client facing engineering role for at least 2 years.
  • You’ve previously contributed to developer experience and documentation, both internal and external.
  • You propagate high standards upon others within your organization.
  • You can collect and filter product intelligence and feedback.
  • You’ve worked on products that have impacted millions of people.
  • You’ve been at a startup that has experienced significant growth.
  • You have experience with crypto / NFTs and Web 3.

Our interview process takes place on Zoom and consists of the following stages:

  • Initial screen (20-30 minutes)
  • Remote take-home task
  • Final interviews (2-3 30 minute interviews with the team, individuals who are likely to be your close colleagues)