Who We Are

Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

ABOUT THE ROLE

The Deputy Head of KYC is a key leadership position within Matrixport’s KYC team, playing a pivotal role in the fight against financial crime. You will partner closely with the Head of KYC to enhance processes, implement the Group’s global KYC standards, and enable business growth across multiple lines of business. This is an excellent opportunity for those that are keen to gain exposure to the cryptocurrency / blockchain industry.

Position Overview:

We are seeking a highly motivated and detail-oriented professional to serve as Deputy Head of KYC within our Compliance Department. Acting as second-in-command, you will oversee day-to-day KYC operations, supervise and mentor team members, and lead process improvement initiatives. This role requires a strong understanding of AML/CFT regulations, client onboarding processes, and emerging industry best practices.

You will provide expert advice to internal stakeholders, conduct training sessions, and champion a culture of compliance while maintaining a business-enabling mindset.

Job Responsibilities:

• Partner with the Head of KYC to lead the KYC department; act as coverage during their absence;
• Serve as the subject matter expert for client onboarding across all business lines, providing guidance and mentorship;
• Collaborate with stakeholders to identify process gaps, control risks, and implement process improvement initiatives;
• Take ownership of Counterparty Due Diligence and its periodic refresh cycles;
• Perform quality assurance reviews on KYC onboarding files and periodic reviews;
• Oversee ongoing monitoring activities, including escalated name screening alerts and periodic client reviews;
• Maintain and update compliance control lists, logs, and documentation;
• Act as an ambassador of Matrixport, ensuring professionalism, regulatory compliance, and excellent client experience;
• Support ad-hoc compliance projects and initiatives as required.

Job Requirements:

• Bachelor’s degree in Law, Finance, Business, or related field; advanced degree or professional certifications (e.g., CAMS, ICA) preferred
• Minimum 5 years of KYC/AML experience, with proven leadership or team management experience preferred
• Strong knowledge of AML/CFT regulations and client due diligence processes
• Experience or strong interest in virtual assets and the blockchain industry is a plus
• Demonstrated ability to manage regulatory inspections, audits, and remediation programs
• Excellent analytical, decision-making, and problem-solving skills
• Strong communication and interpersonal skills, with the ability to influence and mentor stakeholders
• Highly self-driven, accountable, and capable of meeting tight deadlines without compromising quality

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