ABOUT US

Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.

Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing.

“Get More From Your Crypto”.

WHY JOIN US

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

Responsibilities

1. Analyze and refine core user behaviors and journeys within the Matrixport App, driving strategies to continuously enhance user experience;
2. Lead user growth and experience optimization initiatives, covering acquisition, activation, retention, conversion, and re-engagement;
3. Act as the key driver across teams, independently managing product delivery from planning to execution while aligning design, engineering, QA, and business stakeholders;
4. Establish a user feedback and data-driven decision-making framework, ensuring user experience improvements are aligned with overall company objectives;
5. Stay on top of industry trends and emerging technologies, proposing innovative and differentiated solutions to elevate the user experience.

Requirements

1. Bachelor’s degree or above, with 5+ years of experience in App product management, including at least 3 years owning core modules or projects independently;
2. Proven track record in fintech, crypto, or internet sectors with successful user experience optimization initiatives;
3. Strong understanding of UX methodologies, interaction design, user research, and A/B testing;
4. Exceptional cross-functional communication, project management, and leadership skills, with the ability to deliver results in fast-paced and resource-constrained environments;
5. Results-oriented with strategic thinking and a holistic view, capable of identifying opportunities in rapidly changing markets;
6. Excellent logical thinking and documentation skills, with the ability to clearly articulate product strategies and solutions.

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