Who We Are

Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

Job Responsibilities

• Monitor the operational status of trading products, analyze data, and focus on customer profiles.
• Gain in-depth knowledge of competitive trading products, offer improvement suggestions through extensive product usage, and enhance user experience.
• Collaborate closely with various departments like product, technology, and marketing sales to oversee product launches and daily operations.
• Organize and coordinate marketing activities, monitor activity operations and data analysis, provide feedback on key activity data, and increase user engagement and trading volume.
• Promptly address user feedback and complaints, cater to key customers, engage with communities to understand user needs, and boost user satisfaction.

Job Requirements

• Bachelor's degree or higher, preferably in a finance-related field.
• Over one year of experience in operating trading products or related fields.
• Strong data analysis skills and familiarity with data analysis tools.
• Excellent communication, coordination, and project management skills.
• Familiarity with marketing promotion methods and user engagement strategies.
• Ability to handle significant work pressure and possess strong problem-solving skills.

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