Business Operations Analyst



IT, Sales & Business Development, Operations
Posted on Friday, June 28, 2024


Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.

Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing.

“Get More From Your Crypto”.


At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

Key Responsibilities:

  • Daily product management support, coordinate releases of products and features;
  • Formulate and update internal procedures for senior stakeholder’s review to streamline operation workflow, improve operational efficiency and mitigate operational risk;
  • Regularly collect community feedbacks, collaborate with stakeholders on customer experience improvement;
  • Familiar with spreadsheets, data tracking tools (Confluent / Superset), make product design/ business optimization recommendation based on the data analytics result ;
  • Work with all levels of stakeholders from finance / treasury / legal / product / risk departments.


  1. Majors in finance/ economics/ mathematics/ statistics/ marketing are preferred;
  2. At least 2 years of working experience in the blockchain/ fintech industry is preferred;
  3. Sensitive to data, responsible, and careful; strong resistance to pressure, project management ability, and communication skills;
  4. Fast learner, strong awareness with problem solving skills;
  5. Prior knowledge in blockchain, cryptocurrency would be advantageous.
  6. Good english writing skill is required, fluency in both English and Mandarin speaking is required.

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