Product Manager



Posted on Tuesday, July 2, 2024

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

This pivotal role involves managing and evolving local payment systems, understanding the Mexican market, its needs, and regulations, and identifying opportunities to expand our market share. As a Product Manager, you will work closely with sales, customers, designers, data scientists, and engineers to learn about the market and customer needs, and build products that deliver value to our customers. You will ensure our products meet local demands and comply with regulatory standards.

Exceptional PMs at Bitso Business will, over time, take on greater ownership responsibility for realizing our vision of building the infrastructure for the future of cross-border payments. Your deep market insights and strategic vision will be crucial in developing solutions that enhance our presence and competitiveness in Mexico.

About Bitso Business

We are a payments infrastructure provider that enables global companies (and their customers) to pay and get paid in local currency and move money across borders.

We leverage blockchain-based technology, to enable cost-effective and transparent transactions eliminating the need for pre-funding. Our platform is built on top of a single, easy-to-integrate API with direct connections to local banking rails, enabling instant local and cross-border transactions.

As we operate under a unique regulatory model, we are able to serve companies worldwide transacting across the United States, Mexico, Brazil, Colombia, and Argentina.

Reports To

Product Director

Who You Are

Minimum requirements

  • 3+ years of experience within the fintech or payments industry in Mexico.
  • 3+ years of experience working in product management in high-growth environments.
  • Strong analytical skills with the ability to turn data into actionable insights.
  • Proven ability to build strong relationships of trust across diverse stakeholders, navigating the complexity of working across geos in a global and remote business.
  • Excellent communication skills in both Spanish and English, with the ability to explain, negotiate, and persuade effectively.
  • Ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans.
  • Demonstrated experience in a fast-paced environment with a great willingness to learn and adapt.
  • Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts.

Preferred qualifications

  • Experience working with B2B products or industries, having direct contact with business customers, understanding their needs, pain points, and aligning an action plan with them.
  • Experience in the crypto industry is not required, but you should be a fast learner.
  • You’ve founded a business/startup or worked in a startup taking a product from 0-1

We value candidates who are analytically minded, capable of navigating complexity in a global business, and adept at working remotely. If you are intellectually curious, think creatively, and have a strong willingness to learn and adapt, we encourage you to apply.

What You Will Do

  • Strategy Development: Work with the Mexico business teams to craft and execute a comprehensive product strategy for local payment systems aligned with the company’s objectives and user needs.
  • Product Ownership: Take full ownership of payment system projects from ideation through launch, including defining project scope, goals, and deliverables.
  • Cross-functional Leadership: Collaborate with engineering, data science, UX/UI, sales, marketing, customer operations, legal, and compliance teams to develop and implement effective payment solutions.
  • Market and User Research: Conduct in-depth market research and user analysis to identify local market needs, regulatory changes, and opportunities for growth.
  • Data-Driven Decision Making: Utilize data analytics to inform decisions, monitor product performance, and iterate on payment system features.
  • Stakeholder Management: Communicate effectively with all levels of the organization and external partners to ensure alignment and buy-in on payment system strategies.Compliance and Risk Management: Ensure all payment systems comply with local regulatory requirements and best practices.
  • Customer Understanding: Develop a deep understanding of customers through data analysis and customer interviews to create products that deliver real value.
  • Execution: Define clear success metrics and support your team to achieve them, proactively eliminating blockers and executing solutions.
  • Product Culture: Foster a strong product culture that emphasizes continuous testing, learning, and leveraging data and customer feedback for actionable insights.Market Insight: Stay updated on the market landscape, competitors, and trends that can impact your products and Bitso as a whole.

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

  • Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
  • Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
  • Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
  • Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso app.
  • Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • This role is expected to work remotely.
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