Operations Analyst



This job is no longer accepting applications

See open jobs at Bitso.
IT, Operations
Latin America
Posted on Monday, January 29, 2024

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

You will help by directing the leveling up of our operations area beyond the stars! Here you will have the freedom to bring innovation to our processes, helping to ensure efficiency and quality for our operational process.

Reports To

Operations Manager

Who You Are

  • Proven English fluency.
  • Strong attention to detail and problem-solving skills, carefully evaluating your activities and information received, in order to guarantee the effective execution of the process.
  • Passionate about learning new things and sharing your knowledge with the teams.
  • With a mind-set of "why" of doing things the way we do, determined to change it to an incredible efficiency level.
  • Fast running, is always on top of things of yours responsibilities and with ability to prioritize the most urgent things.
  • Demonstrate problem solving skills with the ability to escalate problems and roadblocks as needed.
  • Diligent in carrying out daily operational routines, always caring for the internal and external customer's well being.
  • Currently living in Argentina or México.

What You Will Do

  • Carrying out daily operational processes, such as reconciliations, internal controls and giving support for other areas and external users.
  • Create and suggest improvements on your process, always looking for efficiency and safest way of doing it.
  • Working cross-functionally with various teams within Operations to improve existing processes and create a better experience for our users.
  • Help spread the culture of "Drive change" and "Be an Owner" being an ambassador of the area in this regard.
  • Work in a multicultural environment building an alliance with your team and others, valuing a happy environment and continuous learning.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

  • Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
  • Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
  • Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
  • Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso app.
  • Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • This role is expected to work remotely.
  • To see our Privacy Policy please click here.

This job is no longer accepting applications

See open jobs at Bitso.